JC Brick & Blocklaying Pty Ltd (ABN 95 667 976 963) (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect personal information you provide directly to us when you request a quote or contact us, including your name, phone number, email address, suburb, and the project details you choose to share. We may also collect limited technical information automatically through our website, such as your IP address and pages visited, to help us improve the site.
How we use your information
We use your personal information to:
- Respond to your enquiry and prepare a quote;
- Communicate with you about your project;
- Provide and improve our services; and
- Meet our legal and regulatory obligations.
Disclosure of your information
We do not sell your personal information. We may share it with trusted service providers where necessary to deliver our services, including:
- Our customer enquiry and CRM platform (GoHighLevel / LeadConnector), which processes quote form submissions;
- Google Analytics, if you accept analytics cookies, to help us understand site usage; and
- Vercel Web Analytics, a privacy-focused, cookieless analytics service that helps us measure page views and site performance.
We will also disclose information where you have consented, or where required by law.
Cookies and analytics
Our website uses a cookie consent banner. Your choice is stored in your browser (local storage) so we can remember whether you accepted or declined optional analytics cookies.
If you accept, we may load Google Analytics 4 to understand how visitors use the site. If you decline, Google Analytics will not load. Vercel Web Analytics runs without cookies and does not require consent under typical Australian privacy practice, but we disclose it here for transparency.
The quote form is embedded from our CRM provider and may set its own cookies or collect technical data needed to process your enquiry. You can disable cookies through your browser settings. Declining analytics cookies will not affect your ability to request a quote.
Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, at any time. To do so, contact us using the details below.
Contact us
If you have any questions about this policy or how we handle your personal information, contact us at jcbrickblocklaying@gmail.com or click to call Jamie.
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